FULFILLMENT
JP Fulfillment Services provides a comprehensive range of solutions for your business. We are experts ready to custom-tailor a program to meet your specific fulfillment needs. From just a few orders per day to over a thousand, we can work with you. Whatever the order or product, we can pick & pack and dispatch it to your specifications.

  • Your choice of service: same day, 24-hour, 48-hour or weekly
  • Dedicated teams working for you
  • Pick & pack bays
  • Customized “pigeon-hole” bays
  • Cater for multi-lingual materials
  • Accurate pick & pack
  • Returns processing
  • CALL CENTER
    Our Call Center is ready to take on your inbound call handling to save you both time and money. We will plan your inbound response handling campaigns with you and special numbers are arranged if needed.

    Inbound Call Handling
  • All agents are briefed and fully trained
  • Call scripts are tailored to your specific requirements
  • Live answering is available 24/7 as needed
  • Voicemail services provided for off-hours answering
  • Online data capture to multi-screen databases
  • Credit card processing
  • Order line and help line services available

  • Outbound Call Handling

  • Trained staff allocated to your specific campaigns
  • Market research questionnaires
  • Seminars and conference booking & confirmations
  • Database cleaning
  • Address & contact validation
  • Appointment setting
  • Lead qualification & scoring
  • Customer Relationship Management programs
  • Customer satisfaction surveys
  • Web FULFILLMENT SERVICES
    We provide Web fulfillment solutions for a wide variety of orders. From small items like CD’s to larger items that require special storage and shipping, we can help. We are equipped to load orders directly from your Web site or from your Amazon or eBay stores. We will provide feedback to your Web site outlying dispatched orders and shipping methods, complete with tracking orders if needed.

  • Your choice of service: same day, 24-hour, 48-hour or weekly
  • Dedicated teams working for you
  • Pick & pack bays
  • Customized “pigeon-hole” bays
  • Cater for multi-lingual materials
  • Accurate Pick & Pack
  • Returns processing
  • Amazon and e-bay order processing
  • Web site feedback
  • SERVICES
    At JP Fulfillment Services, we offer a wide range of services to make it easy on you. We provide a one-stop shop for all of your outsourcing needs while reducing your costs and increasing customer service. We provide as little or as much as you want and specialize in small quantities. We offer:

  • Fulfillment for orders, literature and bulk dispatch
  • Mailings
  • Call center that handles both in- and outbound
  • Storage in two warehouse facilities
  • Laser printing
  • Data processing
  • E-shots
  • SMS campaigns
  • Online reporting


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